
vidaXL
vidaXL Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
vidaXL has 3.9 star rating based on 6 customer reviews. Consumers are mostly neutral.
17% of users would likely recommend vidaXL to a friend or colleague.
- Rating Distribution
Pros: No pros, No any pros, Nice product.
Cons: Damaged products, No customer service, No delivery.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
vidaXL has 3.9 star rating based on 6 customer reviews. Consumers are mostly neutral.
17% of users would likely recommend vidaXL to a friend or colleague.
- Rating Distribution
Pros: No pros, No any pros, Nice product.
Cons: Damaged products, No customer service, No delivery.Recent recommendations regarding this business are as follows: "Cancel my prescripstion", "I can’t recommend anything. I haven’t received it my order.", "NO WAY!", "Don't order it", "Do not purchase unless you’re advance in Assembly furniture".
Most users ask vidaXL for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cancel
Cancel my prescriptions this is a fraud call me this is *** that you you keep sending this bogus product I will contact the proper authorities if you dont stop send and billing me!!!
User's recommendation: Cancel my prescripstion
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My order was send back to the distributor in Netherlands.
Company fixed the issue and I have been provided with apology. They called me and apologised, offering me a discount on my next order. And getting fully refunded
Hi! I ordered a Christmas tree from Fyndiq.
The package reached Sweden, but I did not receive any notification by mail or SMS. Usually, the driver calls as well, but I did not receive a call this time. I received a letter from Postnord saying that I had a package which I could pick up before 17/12. However, when I went to the post office, the package was not there.
I tracked the package, and it appears it has returned to Holland. This is a failure on Postnord's part and they suggest that the company should initiate a claim so that you can resend it to me, and they will cover the delivery costs.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Ma commande n'est pas correct
Company fixed the issue and I have been provided with apology.
L'article commandé est arrivé cassé. Nous sommes en contact par mail, mais la réponse de VidalXL ne me satisfait pas car ils ne me remboursent pas.
J'ai déjà transmis les photos de l'article détérioré ainsi que la preuve faite au transporteur avant l'ouverture du gros carton, car le bris de verre était perceptible. Je voudrais communiquer avec un responsable car je ne suis pas satisfait de cette réponse.
- Tres difficile a joindre par te impossible tres long par mail
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamaged product
I ordered the cabinet and the doors wont place, the screw holes are not there so I cant screw them in. the shelves wont go in and there too loose so they wont tight.
The drawer wont sit in correctly and there is a big gap on the right. Is there any way i can get a replacement for it.
Preferred solution: I would like a replacement please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe company took $199.00 out of my account
"I thought that the 3 bottles of vital xl was $39.95 for 3 bottles
And then,to finish the order was to buy 2 bottles of nitrous oxide,that I did not want.
I got ahold of the receptionist that told me NO MONEY was taken out of my account.
So when I checked my bank account,the money was taken out, which he say before that NO MONEY was taken
He said he cancelled my order,but I was charged $199.00 anyway.
I am VERY ANGRY!!!
I was told that he deleted all my information
Preferred solution: Full refund
User's recommendation: NO WAY!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing items
I ordered a TV unit from your website through onbuy.com. My order number is T5FMVRN.
I received my package, but there were just two side cabinets, and the middle one with LED lights was missing. I am very disappointed and stressed. I tried to contact your customer service.
They said they would contact me in 8 hours, but 38 hours have passed and no one has contacted me. Please, can you solve my issue as quickly as possible?
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Cancel order
Company fixed the issue and I have been provided with full refund.
I didn't want to spend that much money on the product because I don't have money in my account, so please cancel the order.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I was told by the receptionist that NO MONEY WAS TAKEN OUT OF MY ACCOUNT,WELL, THAT'S A LIE
I CANCELLED MY ORDER,AND HAVE NOT RECEIVED MY$199.00 BACK WHICH I WAS TOLD THAT THE COMPANY HAD NOT TAKEN ANYTHING OUT OF MY ACCOUNT
User's recommendation: Don't order it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWant my refund
I already filled this out; I'm not going to keep writing it down. I just want my refund.
I was told that no money was taken out, but that is incorrect. I had one hundred and ninety-nine dollars taken out of my account when I was told that no money was taken.
This is not true. So, please give me my money back.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I never received my product. It’s been two months.
I never received my product and the only way you can help me is by sending me my product. Its been two months I paid for it.
You took it off my credit card.
Im not pissed cause I havent got to try the product. Please send me the product.
User's recommendation: I can’t recommend anything. I haven’t received it my order.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel order
I don't want it, I can't afford it. I want to cancel my recent order.
Please stop the order for me as soon as possible. I don't want it.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order was send back to the distributor in Netherlands.
Vida XL is not responding to my emails, now 3 days since my first email. I call, but it's not possible to reach that number. I'm really disappointed with the customer service.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo confirm my orderi
No anser was given to my question.
I need to know if my order was received. What telephone number should I call to confirm my order.
Where can I see the confirmation of my or my order for Vital xl?
- Is there a health danger for vital xl
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My delivery is lost and on form you send I can’t tile to fill it
I havent received it is delivered somewhere else I was send the form to fill but you can not fill the form boxes not let me to pres and write
RETOURENSCGEUN
Sehr geehrte Damen und Herren,
Es war etwas schwierig Kontakt zu Ihnen herzustellen. Dann hat Ihr Herr Alex Gonzales sich sehr bemüht und uns sehr gut geholfen.
Unser Anliegen wurde zur vollsten Zufriedenheit gelöst und wir danken Ihnen sehr für den hervorragenden Kundendienst.
Mit freundlichen Grüssen
Toni Membrini
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Hello, Thank you for taking the time to write this review. I have contacted you to resolve this problem to your satisfaction.
Please do not hesitate to contact us for any concern or inquiry, and we will assist you at once. Looking forward to hearing your thoughts.
Have a good day! Kind Regards, Maria, vidaXL.